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Northwest Airlines
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Northwest Airlines/Mesaba
Station Manager - Mr. Brian Fike
9430 Jackie Cochran Drive
Baton Rouge, Louisiana 70807 |
Baggage Information
Contacting Northwest
We value our customers and sincerely appreciate the privilege of providing your air travel needs. If you'd like to contact us, please use one of the following convenient methods:
Many transactions and communications can easily be handled via Northwest's web site. We keep it updated with current information, policy changes, and special offers. We encourage you to become a frequent visitor. Click on the Contact Us section to provide us with your comments.
Reservations and Flight Information
Our toll-free Northwest/KLM reservations and information line 800-225-2525 offers access to reservations sales, flight arrival and departure information, and other helpful information. Additional toll free numbers available within the U.S., Canada, Puerto Rico and the U.S. Virgin Islands include:
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International Reservations / Tickets |
1-800-447-4747 |
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Cantonese Language Reservations / Tickets |
1-800-692-8011 |
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Cargo Customer Sales / Services |
1-800-692-2746 |
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Flight Information |
1-800-441-1818 |
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French Language Reservations / Tickets |
1-800-345-7458 |
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German Language Reservations / Tickets |
1-800-345-7414 |
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Japanese Language Reservations / Tickets |
1-800-692-2345 |
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Korean Language Reservations / Tickets |
1-800-692-1165 |
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Mandarin Language Reservations / Tickets |
1-800-692-4410 |
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Spanish Language Reservations / Tickets |
1-800-345-7411 |
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TDD / TT Number |
1-800-328-2298 |
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VIP Same-Day Package Service |
1-800-638-7337 |
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WorldPerks Award Travel |
1-800-447-3757 |
Customer Care
Kristen Shovlin, Director - Customer Care, is Northwest'scentral point of contact for customer comments. Kristen serves as the ombudsman for Northwest Airlines and has a dedicated staff of representatives to assist with resolving customer issues. They can be reached at:
Northwest Airlines
CustomerCare
P.O. Box 1908
Minot, ND 58702
Phone: 701-420-6282
Fax: 651-367-8459
Or via the Contact Us section at www.nwa.com.
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For more information visit: HTTP://www.nwa.com
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